At webBask, we strive to ensure customer satisfaction. If you're not fully satisfied with a purchase made through our platform, this policy outlines the conditions under which refunds are issued.

Effective Date: 16 Apr 2025

Eligibility for Refunds

Refunds may be granted under the following conditions:

• The product was not delivered or was significantly different from the description.

• The service was not rendered as agreed.

• A technical error or duplicate payment occurred.

All refund requests must be submitted within 7 days of the original purchase or delivery date.

Refund Method

Refunds will be issued to the original method of payment. Processing times may vary depending on your bank or payment provider.

GDPR & Data Privacy

In accordance with the General Data Protection Regulation (GDPR):

• Your personal information submitted for refunds is processed lawfully, fairly, and transparently.

• Data is used only to verify and process your refund request.

• You have the right to request access, correction, or deletion of your personal data.

Contact Us

If you have questions about this policy, contact our support team:

📧 hello @ webbask.com
📍 webBask, Muscat, Sultanate of Oman